This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Call Center Remove Ethics Remove Leadership Remove Technology
article thumbnail

Top 10 US Cities to Capture Small Business Recovery Act Dollars.

Women on Business

JANUARY 11, 2011

Your federal small business loan can fund a call center and answering service , linking local talent to employers nationwide. New York , NY With the financial sector reeling, New York is counting on technological innovation to save the day. Authentic Leadership I was recently at the Pa. Governor’s Conference for Women.

Press Release 157
Press Release Discount Education Transportation 157
article thumbnail

There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

OCTOBER 10, 2017

military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly. In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve This call center employed all the best practices of the day: A psychologist created scripts of talking points.

Organization 12
Organization Tactics Call Center Metrics 12
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 5,000+ Insiders by signing up for our newsletter

About
About
Editions
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024