Harvard Business Review

JULY 19, 2013

It may make costs more predictable and shift investments from CapEx to OpEx. Unfortunately, we have found that the focus of governance around IT continues to be on the more operational IT issues of delivering technology capabilities and IT services. They never have! It may even lead to access to leading-edge technologies.

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. The implications of success scare them more than the risk of failure. These distinct approaches enjoy demonstrable real-world success.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

The Horizons Tracker

FEBRUARY 20, 2020

The number of industrial robots in operation around the world has grown rapidly in recent years, but nowhere more so than in China, where some 30% of the world’s robots are in operation. Most of those with successful deployments revealed that their leaders understood the TCO for automation projects very well.

TCO 85

TCO Decentralization CAPEX Industry 85