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The Changing Role of the CMO

Marshall Goldsmith

Many businesses view marketing as a cost center without recognizing how it contributes to the bottom line. You've built a successful career despite this "crisis of credibility." But I believe the most dramatic changes are happening internally, especially in this tougher economy. CMOs in particular.

Metrics 110
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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

On the other hand, they are set up as cost centers and service bureaus, mandated to meet the needs of all their constituents as rapidly as possible under the ceiling of their budget. What’s more, many of these teams are temporary; they will dissolve once the project is over, and their members may not work together again.