Career Environment Human Resources P&L 
Surviving Leadership
OCTOBER 29, 2018
This was a helpful realization – it reminded me that even in the most challenging of environments, you can identify positive elements to take with you. . It was a great way to talk to employees in their own environment, and to give them a chance to brag about their jobs…and share their concerns about corporate.
Harvard Business Review
FEBRUARY 13, 2012
I've written about the rising significance of soft skills, including in the March 2011 issue of HBR (coauthored with Kevin L. The CIO has to know what's going on in finance and marketing, for instance, and P&L experience is important even for support functions like human resources.
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