Harvard Business Review

APRIL 17, 2017

In order to understand trust in the relationship between humans and automation, we have to explore trust in two dimensions: trust in the technology and trust in the innovating firm. Based on this cross-case analysis, we found that operational safety and data security are decisive factors in getting people to trust technology.

Technology 8

Technology Transportation Influence Resistance 8

Harvard Business Review

JUNE 19, 2012

Spreitzer and Wrzesniewski suggest using a job crafting exercise to redesign your job to better fit your motives, strengths, and passions. Some people make radical moves; others make small changes" in how they delegate or schedule their day, Wrzesniewski says. Case Study #1: Integrate your interests into the job.

Contract Manufacturing 15

Contract Manufacturing Case Study Delegation Learning-by-Doing 15

Harvard Business Review

MAY 19, 2015

Innovation, customer delight, and profits would all follow from it. His struggle to transform the Johnsonville Sausage Company into a beacon of enlightened business was chronicled widely and became a best-selling case study. I enjoyed teaching that case for many years. Why was he doing it? Here is one more suggestion.

Management 8

Management Long-term System Delegation 8