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Does Your Leadership Flunk the Testing Test?

Harvard Business Review

On a far larger scale and more caustically, former JCPenney and Macy's CEO Allen Questrom ripped into current JCPenney CEO (and Apple Store innovator) Ron Johnson's turnaround strategy for the struggling retailer. What kind of leadership do you think leads to a sustainable innovation culture? The particular object of his ire?

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

I offer three recommendations to ensure that we keep these promises to those who depend on our leadership. They created and maintained a close connection to frontline staff — what Jim Womack , the expert in lean production and thinking, calls “going to gemba ” — Japanese for “the actual place.”. Health Leadership Operations'

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