Does Your Leadership Flunk the Testing Test?
Harvard Business Review
AUGUST 23, 2012
On a far larger scale and more caustically, former JCPenney and Macy's CEO Allen Questrom ripped into current JCPenney CEO (and Apple Store innovator) Ron Johnson's turnaround strategy for the struggling retailer. The organizational and operational benefits of targeted testing are not. The particular object of his ire?
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