Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business

Hughes traces the mythical 70% failure rate back to the 1993 book Reengineering the Corporation , in which authors Michael Hammer and James Champy stated: “our unscientific estimate is that as many as 50 percent to 70 percent of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended.” ” From that point on, Hammer and Champy’s “unscientific estimate” took on a life of its own.