Talking with Each Other @ Work
Coaching Tip
OCTOBER 24, 2013
Most people have learned not to listen to what management says but to pay attention only to what is going on around them on a day-to-day basis. Cialdini, author of The Psychology of Persuasion (William Morrow, 1993) . Sandy and his team believe that change is a natural and necessary part of growing a business. Source: Wayne E.
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