Exit, Voice, and Albert O. Hirschman
Harvard Business Review
DECEMBER 12, 2012
You're a corporate shareholder unhappy with the direction management is taking. Do you a) switch over to the Democrats, b) raise hell in the media, or c) try to stay welcome in the party's corridors of power in order to quietly exercise your influence? A similarly poor result, Hirschman wrote, might apply to public schools in a U.S.
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