Why is it so darn easy to say NO?
Women on Business
DECEMBER 7, 2010
Ultimately, there is a lot less work for the employee who says “no” (think compliance departments). Yes, I will talk to my manager and see if we can do that for you.” Happy clients that go wild about you because of the surprising way you serve their needs. Yes, I can add that to your order.” The result?
Let's personalize your content