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Our Stewardship Responsibility

Leading Blog

When you’re building a brand based on emotional engagement rather than transactions, an investment at the personal engagement level is many times more efficient and effective than a media-weighted strategy. They contacted Horst Schulze and Danny Meyer to better understand service and hospitality. It’s about relationships.

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Engage your employees in the training process

Strategy Driven

You hire an outside consultant to conduct a two-day training session. It’s efficient – you gather the whole team together for a single event that’s over in a couple days – but cramming massive amounts of information down people’s throats all at once is not effective, especially with today’s short-attention-span workforce.