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Do Customers Even Care about Your Core Competence?

Harvard Business Review

Prahalad , the guru of “ core competence ,” doing a strategy audit for a huge Indian conglomerate. It needs to shed a few divisions and find and focus on an integrative core competence. The customer is the ultimate beneficiary of these enhanced core competencies—not the driver or determinant.

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Compete on Know-Why, Not Know-How

Harvard Business Review

They get stuck making incremental improvements that are rooted in existing competencies, markets, and business models. I call these types of insights core insights, a concept which I first introduced in my book, Innovation X. But whereas core competencies are about know-how, core insights are about know-why.