article thumbnail

There Are 4 Futures for CMOs (Some Better Than Others)

Harvard Business Review

This is a break from the traditional paths of finance, sales, and operations to the top spot. Down: CMOs lose influence and authority. CMOs need to define a broader vision for marketing as the orchestrator of the customer experience and prove that marketing is not a cost center but a revenue generator.

CEO 8
article thumbnail

How Cloud Computing Is Changing Management

Harvard Business Review

Likely outcomes of the move to cloud include changing how products are designed; closer collaboration between the corporate IT department and other business units, including sales, finance and forecasting; and more customer interaction, even to a point of jointly developing products with their consumers.