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Ratings Agencies Are the Darnedest Things

Harvard Business Review

That doesn't mean they were infallible, but it was pretty clear what they were up to and what their incentives were. regulators followed suit — credit ratings are now mentioned almost 2,000 times in the Federal Register. Lots of overseas regulators and private investors have come to rely on the ratings as well.

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7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business Review

When operational staff knows that the C-suite will be on the receiving end of such reports, and that they will be analyzed in detail, it reminds mid-level management of the importance of risk reduction and injury prevention. Use the right incentives.