As AI Meets the Reputation Economy, We’re All Being Silently Judged
Harvard Business Review
JANUARY 29, 2018
But the omnipresent rating game has one big catch: ranking up is incredibly hard, while ranking down is rapid and easy, like a free-fall. Welcome to the reputation economy, where the individual social graph — the social data set about each person — determines one’s value in society, access to services, and employability.
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