CRM Tacit Knowledge Technology 
Harvard Business Review
MAY 2, 2017
Setting up innovation outposts in global technology clusters, such as Silicon Valley, Boston, and Tel Aviv, is highly popular among Fortune 500 corporations. As an analogy, think of sales and marketing and the rise of CRM. They worked with little coordination and control from HQ. Propagate intelligence and insights.
Harvard Business Review
FEBRUARY 29, 2016
Knowledge repositories should be built into the company’s wiki or intranet so that information is readily accessible. A handover period for retaining and transferring knowledge is a golden opportunity to ensure that all tacit knowledge from the founder is transferred to the new CEO and that there are no knowledge gaps.
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