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How Technical Debt Opens the Door to Cyber Attacks—and Steps to Protect Your Small Business

Strategy Driven

We have become aware of vulnerabilities involving certain NETGEAR products and have issued a security advisory. We plan to release firmware updates that fix all vulnerabilities for all affected products that are within the security support period. An excerpt is below. How would your CFO or CIO handle this? His new book is Tech Debt 2.0™:

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Now, every company of any scale and in any sector wants to be closer to its customers, to understand them more deeply, and to tailor their products and services to serve them more precisely. They followed a sequence that resulted in new products or major updates to products every year or two. They faced a culture clash, however.

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Yes, Managing IT Is Your Job

Harvard Business Review

It told how American Airlines and others had introduced systems to help their customers choose their products and services. In the old days (the 1980s and 1990s), the IT organization was all about managing the technology itself: choosing which vendor''s product to buy, then cobbling the products together.