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The Number 1 Tip to Ensure Returns on Your Firm’s Digital Strategy

N2Growth Blog

FEBRUARY 24, 2018

A review of the project identified an opportunity to build an online customer support portal as a means to better capture and understand customer needs; Sales Support Project: A global manufacturer determined that its sales force performance was less than stellar.

Strategy 169
Strategy Tips Customer Intimacy Strategic Planning 169
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The Potential of Geolocation for Revolutionizing Retail

Harvard Business Review

NOVEMBER 13, 2015

However, this is just the tip of the iceberg. One particularly promising untapped opportunity is pairing a customer’s location with “in-the-moment” feedback to generate more granular performance and satisfaction information that retailers can use in a variety of ways.

Retail 8
Retail Customer Intimacy Loyalty Real Estate 8
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