Remove Customer Loyalty Remove Development Remove Godin Remove Middle Management
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We Need More “Heart and Soul” in the Age of “Mind and Strength”

Michael Lee Stallard

Organizations that have heart and soul enrich their owners, customers and communities in both economic and non-economic ways. If I owned that jewelry store I would encourage everyone on the staff to be intentional about developing heart, soul, mind and strength. Many customers can sense this. What do I mean by heart and soul?