Customer Loyalty Hammer Management Marketing 
Strategy Driven
AUGUST 8, 2012
In order to move to Stage 3, the team must hammer out the performance standards and commitment to achieving them. Stage 4 is where teams come into their own and truly create customer loyalty. They are necessary stepping-stones in the process that leads to high performance.
Strategy Driven
FEBRUARY 9, 2015
Accounting can play a major role in customer loyalty. Return on using voice-of-customer in YouTube, blog, and Facebook video posts. When it’s with a customer! Packaging determines image, and the condition of the contents upon arrival proves their worth to the shipper and the care of the shipping department.
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