Strategy Driven

JUNE 29, 2021

This article aims to highlight why exactly you want to provide a great customer service experience and what the benefits will be if you do. One of the main benefits of having a brilliant customer service operation is that customers who are pleased with their experience are far more likely to buy more than customers who are not.

Word of Mouth Marketing 118

Word of Mouth Marketing Customer Loyalty Loyalty Morale 118

Strategy Driven

SEPTEMBER 26, 2023

Yotpo: Boost Customer Reviews and Loyalty Yotpo is your go-to plugin for customer reviews and ratings. ReferralCandy: Leverage the Power of Referral Marketing Turn your customers into brand advocates with ReferralCandy. It is a cost-effective way to drive word-of-mouth marketing.

Merchandising 98

Merchandising Loyalty Word of Mouth Marketing ROI 98

Joseph Lalonde

JANUARY 3, 2023

Prioritize Loyalty. It takes a lot of work to win over a customer, so you wouldn’t want them to be a once-off. You’ll want them to be repeat customers. While this takes some time and effort, it’s much easier than constantly looking for new customers, and should have a positive effect on your dealership’s bottom line.

Succession 156

Succession Word of Mouth Marketing Talent Management Learning-by-Doing 156