The Practical Leader

MAY 18, 2022

You can get Informal feedback through external coaches, reverse performance appraisals, facilitated focus groups, meeting reflections, project reviews, anonymous online surveys, external assessments, informal networking, moose hunting , and so on. Prescription: Strengthen your Emotional Intelligence. Symptom: I, robot.

Emotional Intelligence 80

Emotional Intelligence How To Career Skills 80

Center for Creative Leadership

SEPTEMBER 9, 2020

Cultural Intelligence (CQ): A Must-Have Skill for Leading Multicultural Teams. creating focus groups if necessary ? ” What’s the Difference Between Cultural Intelligence & Emotional Intelligence? ” How Can You Develop Cultural Intelligence? .”

Team 88

Team Emotional Intelligence Diversity Globalization 88

Harvard Business Review

MARCH 1, 2012

Through focus groups with the bankers, the bank's leaders quickly found that most of them found customer interactions uncomfortable, and preferred paperwork to people. Why wasn't the new process working? Within six months, customer-facing time and sales improvements were back on track.

Banking 15

Banking Prahalad Hamel Emotional Intelligence 15