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Unexpected Leadership Lessons that Mobsters Can Teach Lawful Leaders

Leading Blog

We discovered through a rigorous analysis applying 70 years of Nobel-prize winning economics that Mobsters have leadership teams and structures that enable their success despite continuous efforts to disrupt them. Forrester is the co-author of Relentless: The Forensics of Mobsters; Business Practices. Zimmerman , Ph.D.,

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How Big Data Brings Marketing and Finance Together

Harvard Business Review

Rajamannar involved finance early. To spearhead analytic efforts, he assigned a finance person – who was already embedded in marketing – to create an ROI evaluation framework and integrated her deeper into the marketing function. MasterCard had always been a data-driven organization. Inside Intel. The result has been transformational.

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The Rise of the Chief Customer Officer

Harvard Business Review

Three-fourths of those we examined sit on the executive management team within the company. Even if their teams are small, their voice on the executive management team means they have influence over how the company prioritizes and spends resources. About one quarter of these CCOs formerly held operations positions.

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