The Right CEO Personality for Process Improvement
Harvard Business Review
NOVEMBER 23, 2010
People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences. They are viewed from the top as solid, reliable, good soldiers but not "leadership material." According to John Reed, this was Sandy Weills thinking preference. We all have.
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