Making Matrix Organizations Actually Work
Harvard Business Review
MARCH 1, 2016
Most discussions about matrix organizations usually quickly devolve into a debate between two sides: those who love to hate the matrix, and those who hate to love the matrix. From our two decades of experience with organization design, we tend to side with the latter. Silos can form in any company, regardless of how it’s organized, whether that’s around different products, different regions, or different types of customers.