Harvard Business Review

MARCH 12, 2018

Sometimes, we view their unhappiness as a bug in their mental makeup — and, therefore, we think they should be able to suck it up and snap out of it. When we follow these urges, we receive a jolt of dopamine — a neurotransmitter linked to motivation and pleasure — which make us want to engage in these activities even more.

Motivation 15

Motivation Lean Manufacturing Management System 15

Harvard Business Review

SEPTEMBER 26, 2013

A planned doubling of our square footage was derailed by the financial crash, which depleted capital, but in some ways this turned out to be a blessing in disguise. We enlisted experts in operational effectiveness and service excellence, and both leaders and front line staff were trained on the principles of lean manufacturing.

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

OCTOBER 16, 2013

and Canada, I have come to the conclusion that health care professionals will continue to struggle to deliver it unless hospitals redesign their internal supply processes, structures, and measurement systems so that staff have the specific materials and equipment needed for patients’ individual care plans, when they are needed.

System 8

System Health Care Operations Construction 8