The three biggest mistakes made when attempting to solve a problem

First Friday Book Synopsis

Bob's blog entries "paralysis from analysis" and the Modern World Cities fishboning Frank Cotham Kaoru Ishikawa."Five I can easily identify with the executive in Frank Cotham’s cartoon that appeared in an issue of The New Yorker years ago. Problems really do seem to multiply like rabbits on steroids. However, experts on decision-making agree that there are three mistakes that seem to make difficult situations even worse…and all can be avoided. 1. [.].

First Paragraph


From A River in Darkness: One Man's Escape from North Korea by Masaji IshikawaWhat do I remember of that night? The night I escaped from North Korea? There are so many things that I don't remember, that I've put out of my mind forever.But I'll tell you what I do recall.

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Transformational Steps.

How We Revolutionized Our Emergency Department

Harvard Business Review

During rapid-improvement events, teams mapped processes and designed Ishikawa diagrams to aid in identifying cause and effects of waste.