Management Tools For Leaders: Cause & Effect Diagram

Rich Gee Group

History: Fishbones or causal diagrams were popularized by Kaoru Ishikawa in the 1960s that show the potential causes of a specific event. For our purposes, we will focus on management problems/process issues. Some managers might find this tool a little over-structured and pedantic.

Tools 195

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Begin discussion with top management team and train them. Share feedback with the chief and his management team. Get buy-in from top department managers. This begins at the top with the chief and the chief’s management team. If top managers within the organization are not authentically practicing Quality Leadership neither will anyone else. An elected, rank-and-file police officer, is added to the chief’s management team. Managing conflict.