Curious Cat

MARCH 10, 2015

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Transformational Steps.

Case Study 40

Case Study System Decentralization Management 40

Deming Institute

NOVEMBER 21, 2016

Roadway established these goals for its quality teams: improve organizational productivity, improve employee satisfaction, develop employee capabilities through leadership and training, and improve communication by reducing frustration and conflicts. And such an aim is required for any Deming based effort.

Case Study 28

Case Study Deming System Company 28

Strategy Driven

FEBRUARY 6, 2015

Setting goals that are too low. Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. Focusing upon esoteric techniques, rather than true reasons for instilling quality. Saying that something is being done when it is not. Higher sales.

Quality 50

Quality Metrics Strategic Planning TQM 50