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Shame On Our Apology Economy

Lead Change Blog

Repeatedly and more often, it seems, we’re seeing corporate leaders, politicians, religious heads, and others in positions of authority, power, celebrity, and guidance apologizing for either their own personal wrong-doings or those of their organizations. Recent apologies include: Ryan Lochte. (And

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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

Recognizing that the company's command-and-control culture wouldn't work in the 21st century, he defined leadership as leading by values and created a unique collaborative organizational structure. Never confuse charisma with leadership. They listen as well as they speak. The key to that is to build a sustainable culture.