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Working Backward Is Key To Successful Pilots

The Horizons Tracker

This process forces the project team to consider what a successful outcome looks like and what might be required to achieve that outcome. This is not to say, of course, that projects will automatically go from successful pilot to market with nothing in between. A staged process. Three things needed to scale.

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Virgin Atlantic Tested 3 Ways to Change Employee Behavior

Harvard Business Review

This is consistent with a well-documented social science phenomenon called the Hawthorne effect, whereby people change their behavior as a result of knowing they are being observed. Challenging captains to meet higher performance targets proved to be the most cost-effective intervention. We estimate a fuel cost savings of $5.4