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How Dumb Is Your Business?

N2Growth Blog

The dumb factor not only applies to talent, capital, and technology, but it also extends throughout the entire value chain. It applies to your branding, marketing, supply chain, and ultimately to your customer base. Here is a simple rule of thumb…the bigger the key man policy the less scalable the company is.

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The Downside of Best Practices | N2Growth Blog

N2Growth Blog

As one example; if you are a manufacturing organization, innovation in your core could include new and improved materials, new techniques, novel approaches to supply chain management etc. Innovation, improvements, or these 'Next' Practices should be looked at in all facets of your business value proposition, your core.

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How Leaders Can Keep Their Cool in a Crisis

Harvard Business Review

And those that deal with public relations challenges regularly have still been caught off guard by a customer insurgency. How to Have Difficult Conversations When You Don’t Like Conflict. How Self-Managed Teams Can Resolve Conflict. But these days, crises have become a regular state of affairs. Joel Garfinkle.

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Don’t Trust Your Company’s Reputation to the Quants

Harvard Business Review

Understanding how to manage reputation risk starts with understanding the elements of reputation. For each of the past 15 years, they have calculated the RQ (reputation quotient) of 60 highly visible companies in the eyes of the American public by measuring perceptions of those companies in six major areas: Social responsibility.