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What Apple Gets Right with Its Smartwatch

Harvard Business Review

When we think of needs and products we often go right to Maslow’s Hierarchy of Needs , the ubiquitous theory that human needs manifest in a specific sequence, from base survival to the pinnacle of self-actualization. If Maslow was right, brands needed to target a single need, satisfy it well, and be done.

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Stop Documenting, Start Experiencing

Harvard Business Review

Not only do we need to create a bank of experiences, we need people to notice and acknowledge our balances. We crave acceptance from our peers.