Don't Like the Message? Maybe It's the Messenger
Harvard Business Review
MAY 4, 2012
We all like to think we can evaluate information and arguments rationally, regardless of where it comes from. When the information seems to be coming from or favoring the other side, all bets are off. I wrote a post here at hbr.org on whether the Internet era has been a time of world-changing innovation or a relative disappointment.
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