Harvard Business Review

SEPTEMBER 21, 2018

Corporate directors and executives alike recognize that today’s pace of change continues to accelerate and that firms need to innovate to stay ahead. But are boards doing enough to support innovation, as they should? We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards.

Innovation 8

Innovation Short-term Telecommunications Long-term 8

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. We know that organizations commit enormous resources and effort to talent management, so why aren''t they doing a better job? Not rising costs.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

NOVEMBER 13, 2015

We conducted some proprietary research that showed that while a majority of smart phone owners use their devices to assist in purchases, consumers are only willing to give precious screen real-estate to a handful of retail apps.

Retail 8

Retail Customer Intimacy Loyalty Real Estate 8