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A Company Without Job Titles Will Still Have Hierarchies

Harvard Business Review

To get there, Hsieh plans to toss out the traditional corporate hierarchy by eliminating titles among his 1,500 employees that can lead to bottlenecks in decision-making. The term “holarchy” made its debut in Ghost in the Machine , a analysis of the human brain and its failings penned by Arthur Koestler in 1967. Radically flat. That’s the management goal that Tony Hseih, founder of e-commerce giant Zappos, aims to achieve by the end of 2014.