Licensing Merchandising Operations Supply Chain 
Harvard Business Review
MAY 30, 2014
Frito-Lay’s direct-to-store delivery capability, Inditex’s fast-fashion supply chain, and Toyota’s production system took years to hone into true sources of enterprise differentiation. But the capabilities — from merchandising to managing store staff and operating the supply chain — are very different for a small-store format.
Harvard Business Review
NOVEMBER 19, 2018
Walmart went from a 3% share of the general merchandise retail market in 1982 to over 50% today. Walmart is the country’s largest employer and largest company by revenue and it reached that position through an operating model made possible by proprietary logistics software. IT Does Matter. That’s not how Vox Media does it.
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