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The Senior Leader’s Checklist for Shaping Company Culture

Next Level Blog

FEBRUARY 1, 2022

The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership. The book was written a long time ago and things change. OK, that was a pretty long checklist. You couldn’t have two or three, you had to pick one.

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Company Customer Intimacy Schein Long-term 246
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Benefits of Debriefing

Strategy Driven

SEPTEMBER 12, 2011

Organizations that fail to continuously revise assumptions about their operating environment (i.e. Fighter Pilots and Special Operations teams have discovered and used a secret to continuous improvement – a tool every enterprise can benefit from. How long can you survive the repetition of the same mistake?

Short-term 63
Short-term Tools Learning-by-Doing Schein 63
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