Management Six Sigma Supply Chain Webinar 
Engaging Leader
DECEMBER 6, 2012
Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. She has more than 15 years of industrial engineering and supply chain management experience. Megan’s Webinar: How to Deal with Resistance to Change. ©iStockphoto.com/AnsonLu. Subscription Links.
Harvard Business Review
OCTOBER 18, 2012
If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Continuous improvement and quality have become part of the management lexicon. But improvement has improved.
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