Harvard Business Review

NOVEMBER 9, 2023

But it will never fully replace people — and that poses management challenges. AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. That’s because it can perform tasks faster and much less expensively than humans alone.

Six Sigma 24

Six Sigma Technology Process Management 24

Engaging Leader

DECEMBER 6, 2012

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. She has more than 15 years of industrial engineering and supply chain management experience. Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting.

Resistance 184

Resistance Six Sigma Supply Chain Stakeholder Analysis 184

Harvard Business Review

JANUARY 18, 2011

But it is often the processes that helped create and manage these technologies that prove most enduring. Understanding the most important management innovations of the past will inform how we continue to expand and build on our knowledge to improve the innovation process in the future and advance human progress.

Innovation 15

Innovation Supply Chain Management Six Sigma 15

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Continuous improvement and quality have become part of the management lexicon. But improvement has improved.

Operations 15

Operations Six Sigma Supply Chain Webinar 15

Harvard Business Review

JULY 30, 2018

Neither viewed market share as its top priority, but both kept it current in their databases to be ready for the occasional question from senior management. An important issue arose and management asked the two departments to determine whether the company had been losing market share. Which is exactly what happened.

Six Sigma 9

Six Sigma Supply Chain Long-term Definition 9

Harvard Business Review

SEPTEMBER 21, 2012

Companies are increasingly more concerned about their human capital than about business issues like sourcing, supply chain and location. Project Management and Lean Six Sigma certifications both center on hands-on learning. If workers are anxious about this shift, so are employers.

Skills 17

Skills Six Sigma Supply Chain Education 17

Harvard Business Review

SEPTEMBER 24, 2014

Here’s the scene: A problem has come up with one of your supply chain vendors, threatening to delay timely shipment of your product. This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13