Harvard Business Review

NOVEMBER 9, 2023

AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. That’s because it can perform tasks faster and much less expensively than humans alone. But it will never fully replace people — and that poses management challenges.

Six Sigma 23

Six Sigma Technology Process Management 23

Engaging Leader

DECEMBER 6, 2012

She has more than 15 years of industrial engineering and supply chain management experience. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. She has more than 15 years of industrial engineering and supply chain management experience.

Resistance 184

Resistance Six Sigma Supply Chain Stakeholder Analysis 184

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Many companies and executives have been disappointed with these efforts when results weren't sustained and inefficiency crept back in.

Operations 15

Operations Six Sigma Supply Chain Webinar 15

Harvard Business Review

JUNE 30, 2016

In comparison to other methods (such as Six Sigma or activity-based costing), ZBB typically does not address operational excellence in core processes (marketing, sales, supply chain, procurement, manufacturing) or fundamental cost drivers such as portfolio complexity, organizational complexity, customer complaints, and quality issues.

Zero Based Budgeting 9

Zero Based Budgeting Budgeting Supply Chain Company 9

Harvard Business Review

JANUARY 18, 2011

Related processes like Six Sigma and Total Quality Management became widespread, as the U.S. The 1990s witnessed the spread of supply chain management , as companies invested in sophisticated software and other tools to link themselves more and more closely with their key suppliers. What about the decade just ended?

Innovation 15

Innovation Supply Chain Management Six Sigma 15

Harvard Business Review

SEPTEMBER 21, 2012

Companies are increasingly more concerned about their human capital than about business issues like sourcing, supply chain and location. Project Management and Lean Six Sigma certifications both center on hands-on learning. If workers are anxious about this shift, so are employers.

Skills 17

Skills Six Sigma Supply Chain Education 17

Harvard Business Review

NOVEMBER 27, 2013

They’re the brainchild of senior vice president Jeff Wilke, a student of Six Sigma who turned “distribution centers” into finely-tuned facilities that run on algorithms and the speed and accuracy of their workers — think Bezos’s 1998 picking contest taken to the extreme (and without the burrito cart).

Six Sigma 8

Six Sigma Supply Chain Retail Operations 8