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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Inflation was in double digits while productivity and personal income were stagnant — an economic condition that became known as stagflation. At the best companies, “The love of the product and customer was palpable.”.

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Why “Company Culture” Is a Misleading Term

Harvard Business Review

Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). ” Organizational culture is assumed to be important to making sure that employees are happy and productivity is good. Peters and Robert H.