Customers or Employees – Who Comes First?
Kevin Eikenberry
JANUARY 22, 2014
Many wonderful books have been written about putting the Customer first, and in 1983, Tom Peters and Bob Waterman (in […]. Customer Mindset Customer Relationships Leadership Leadership Communication Bob Waterman Customers First Employees First Stew Leonard The Container Store Tom Peters Perhaps the oldest conundrum of all is – which came first, the chicken or the egg? Perhaps the oldest in the minds of savvy leaders is, what is more important, my Customers or my Employees?
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