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Leading Thoughts for June 29, 2023

Leading Blog

Robert Waterman on bureaucracies: “Bureaucracy gets us through the day; it deals efficiently with everyday problems. The lie that you are separate is the problem. Remember the truth and enbjoy the ride.” Source: The One Truth: Elevate Your Mind, Unlock Your Power, Heal Your Soul II.

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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Buried within the text, Peters and Waterman offer the bottom line of how to identify excellence in companies. Feel familiar?

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Customers or Employees – Who Comes First?

Kevin Eikenberry

Many wonderful books have been written about putting the Customer first, and in 1983, Tom Peters and Bob Waterman (in […]. Customer Mindset Customer Relationships Leadership Leadership Communication Bob Waterman Customers First Employees First Stew Leonard The Container Store Tom Peters'

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Leading Views: Good Poker Players Know When to Fold

Leading Blog

In Adhocracy , Robert Waterman notes that “Bureaucracy gets us through the day; it deals efficiently with everyday problems. Waterman explains: Stud poker is a good metaphor for this process. We are often controlled by habits and mindless behavior. The trouble is, change ignores conventional bureaucratic lines.

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The 20% Doctrine: How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business

Kevin Eikenberry

This isn’t really a new idea – Peters and Waterman made the idea of “skunkworks” famous in their book In Search of Excellence back in 1983. By Ryan Tate This book’s title is a tip of the hat to Google’s famous 20% of time given to work on personal projects of interest. Yet the concept […].

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From Drucker To The Lean Startup: The (Literary) Evolution of Leadership Philosophy

Terry Starbucker

Here’s the list of books we talked about, in the order presented, for your reference (with links – and note neither Todd nor I are getting any affiliate commissions or fees): The Essential Drucker - by Peter Drucker. In Search of Excellence - by Tom Peters & Robert H. Out of the Crisis - by W.Edwards Deming.

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Leaders Need to Walk the Halls

Michael Lee Stallard

Walk the Halls” is similar to “Management by Wandering Around,” or “MBWA,” a term coined by Tom Peters and Robert Waterman in their book In Search of Excellence. Walking the Halls is all about getting out of your office, getting to know the people you are responsible for leading and listening to them.

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