Remove 2001 Remove 2013 Remove Innovation Remove Quality
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WHE17: The Cost of Medical Errors: Educating Employees about Patient Safety | with Leah Binder from The Leapfrog Group

Engaging Leader

How can you educate your employees about patient safety and influence them to choose the hospitals with a better track record in terms of safety, quality, and value? The survey is the only nationally standardized and endorsed set of measures that captures hospital performance in patient safety, quality and resource utilization.

Cost 183
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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

That quality made him (arguably) the quintessential HBR author. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. The articles — “Competing on the Eight Dimensions of Quality” (1987) and “What Does ‘Product Quality’ Really Mean?”

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Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

The company filed for bankruptcy protection in 2012, exited legacy businesses and sold off its patents before re-emerging as a sharply smaller company in 2013. Before Mark Zuckerberg wrote a line of Facebook’s code, Kodak made a prescient purchase, acquiring a photo sharing site called Ofoto in 2001. Why did this happen?

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Keeping It Professional When You Work in a Family Business

Harvard Business Review

” Toby did everything his father asked, joining The Bozzuto Group in 2001 as a development associate. He eventually headed up the company’s development business before becoming the company’s president in 2013. manufacturer of high-quality hooded sweatshirts sold directly to consumers. ”