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IT Doesn't Matter (to CEOs)

Harvard Business Review

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Boards should require that CEO candidates demonstrate not just knowledge of finance and marketing but also a technology aptitude.

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Where Have All the Process Owners Gone?

Harvard Business Review

Air Products, for example, tripled corporate productivity (hard profit-and-loss benefits) from 2003 to 2006, and boosted operating return on net assets from 9.5% The wishes of a functional head such as CFO, CMO, or company President won out over a Process Owner of Order-to-Cash. And they succeeded wildly. from 2004 to 2007.

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