Do You Know Who Holds Your Office Together?
Harvard Business Review
SEPTEMBER 23, 2015
As Wharton professor Adam Grant put it in a recent New York Times editorial, “[w]hen friends work together they’re more trusting and committed to one another’s successes. million in decreased attrition, absenteeism, and overtime, it also drove a $2 million profit increase and 34% jump in highly satisfied customers.
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