Jeffrey M. Stibel: An interview by Bob Morris

First Friday Book Synopsis

He is the Chairman and CEO of The Dun & Bradstreet Credibility Corporation and Chairman of BrainGate, as well as serves on boards for U.S.C., Jeff Stibel writes about the intersection of science, technology and the complex networks that influence people’s lives. Brown, and Tufts University. Jeff publishes articles and books about networks and how […].

How to Manage Biased People

Harvard Business Review

Yet, the workforce that Johnson inherited at JC Penney seemed no less guilty of having their own mental hang-ups , including: defense-attribution bias (for failing to recognize that JC Penney was a sinking ship long before Johnson arrived), Dunning-Kruger effect (for failing to see their roles in making that ship sink), and status-quo bias (for refusing to acknowledge that change was needed). Execution Managing people Strategy

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C'mon, IT Leaders. Take a Chance!

Harvard Business Review

Measurement risk: Fail to measure the real goal of innovation, focus on project progress rather than value created and turning management measures into goals instigating aberrant behavior. IT creates risk confusing leadership, governance, and managing. IT management

Businesses Are Getting Used to the Consistently Inconsistent Economy

Harvard Business Review

In fact, the brain is well-equipped to manage short-term stress: it releases adrenaline, raises the heart rate, and makes us more alert so we can handle whatever situation is causing the stress. Dun & Bradstreet Credibility Corp. and Pepperdine University''s annual Economic Forecast Survey showed that 70% of small and mid-sized business owners in the United States felt as strong or more so about their business growth prospects in 2013 than they did in 2012.

Here's What the Internet Is Up To

Harvard Business Review

People are OK at assessing others but really bad at seeing themselves in their own unvarnished, self-centered, sometimes ethically challenged glory, as psychologist David Dunning writes (Robert Stephen Kaplan says we don''t know our own strengths either ). What we presume about other people’s behaviour and futures is likely a valuable indicator of what awaits us in the same situation," Dunning says. Mobile in China and Collecting Your Fitness Data.