article thumbnail

How to Lead with Certainty in Uncertain Times

RapidStart Leadership

Leadership Skills Problem Solving and Decision Making Dunning-Kruger leadership leading with certaintyIt's hard to lead with certainty in uncertain times; here are five things to think about and three ways we can lead confidently despite the unknown.

Dunning 336
article thumbnail

Quotes And Leadership Lessons From Knives Out

Joseph Lalonde

Intrigue, suspicion, and who-dun-it questions pepper the movie. Knives Out is Rian Johnson’s magnificent take on a Clue-like movie. For being a movie with a two-hour, ten-minute runtime, Knives Out flew by. The world of Knives Out is filled with colorful characters.

Dunning 227
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

She Didn’t Believe – But Others Did

Leadership Freak

It’s called the Dunning-Kruger Effect. Competence: The research of Dr. David Dunning and Dr. Justin Kruger… Continue reading → Leading Taking others higher Growth Leadership DevelopmentThe incompetent may not recognize their ineptitude. I’ve known individuals who had no idea how unskilled they were.

Dunning 117
article thumbnail

Jeffrey M. Stibel: An interview by Bob Morris

First Friday Book Synopsis

He is the Chairman and CEO of The Dun & Bradstreet Credibility Corporation and Chairman of BrainGate, as well as serves on boards for U.S.C., Jeff Stibel writes about the intersection of science, technology and the complex networks that influence people’s lives. Brown, and Tufts University. Jeff publishes articles and books about networks and how […].

Books 73
article thumbnail

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

article thumbnail

Finding the courage to shrink

First Friday Book Synopsis

Bill Huyett Bloomberg ConocoPhillips’s spin-offs of its downstream businesses Dun & Bradstreet Finding the courage to shrink Hartford Financial Services ITT Katherine Boas Kraft Foods’s spin-off of its North American grocery unit Mauricio Jaramillo McKinsey & Company Michael W. Here is an excerpt from another excellent article featured online by The McKinsey Quarterly, published by McKinsey & Company.

Dunning 73
article thumbnail

Cornell Study: Why Everyone Needs a Coach

Tony Mayo

But the Dunning-Kruger effect suggests that there is a problem beyond that. We literally see the world the way we want to see it. Even if you are just the most honest, impartial person that you could be, you would still have a problem — namely, when your knowledge or expertise is […]. For Executives Be Learning

Dunning 112
article thumbnail

How To Excel As A Salesperson

Eric Jacobson

He has over three decades of leadership experience in sales, including Vice Presidencies at Dun & Bradstreet Software, AC Nielsen, Solcorp (then part of EDS, now HP), and Deloitte and Touche.

Dunning 83
article thumbnail

Why Leadership Development and Talent Programs Fall Short

N2Growth Blog

There is a cognitive bias trait called the Dunning-Kruger effect. Dunning suggests that deficits in skill and expertise create a two-pronged problem. Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability.

article thumbnail

Why Leadership Development and Talent Programs Fall Short

N2Growth Blog

There is a cognitive bias trait called the Dunning-Kruger effect. Dunning suggests that deficits in skill and expertise create a two-pronged problem. Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability.

article thumbnail

8 Steps to Building Your Business Credit

Strategy Driven

You should also know that each of the main credit bureaus for businesses, Dun & Bradstreet, Experian and Equifax, all have their own set of criteria when scoring a business’s credit. Get a DUNS Number. You can also use your DUNS number to bid on a variety of government contracts.

Dunning 65
article thumbnail

7 Tips for Aspiring Defense Contractors

Strategy Driven

This will include getting a number from the Data Universal Numbering System (DUNS). If you’re curious about landing a defense contract, you may be interested to know that the Department of Defense grants contracts to small businesses and individuals in addition to large corporations.

Dunning 89
article thumbnail

So you Think You are an Extraodinary Leader

CEO Blog

This phenomenon has been noted in other research by Dunning and Kruger, who were awarded the 2000 Nobel Prize in Psychology for their report, "Unskilled and Unaware of It: How Difficulties in Recognizing One's Own Incompetence Lead to Inflated Self-Assessments." Kruger, Justin; David Dunning (1999). This is a Guest Post by Joe Folkman So You Think You’re an Extraordinary Leader? How good are leaders at predicting their own overall leadership effectiveness?

Dunning 148
article thumbnail

8 Steps to Building Your Business Credit

Strategy Driven

You should also know that each of the main credit bureaus for businesses, Dun & Bradstreet, Experian and Equifax, all have their own set of criteria when scoring a business’s credit. Get a DUNS Number. Dun & Bradstreet is a major credit bureau recognized worldwide and can play a vital role in helping you establish your business’s credit. You can also use your DUNS number to bid on a variety of government contracts.

Dunning 55
article thumbnail

The Power Of “I Don’t Know”

LDRLB

More than 20 years ago, psychologist David Dunning and Justin Kruger demonstrated that when people knew very little about a topic or situation, they were very likely to over-assess their knowledge and ability. Somewhere along the line, we mistook confidence for competence. We decided that decisiveness was a mark of good leader. And then we started promoting the most confident deciders…even if their decisions were terrible.

Power 95
article thumbnail

The New World Of Enterprise Sales

Strategy Driven

He has over three decades of leadership experience in sales, including Vice Presidencies at Dun & Bradstreet Software, AC Nielsen, Solcorp (then part of EDS, now HP), and Deloitte and Touche. A few days ago, a friend asked me what has changed in enterprise sales in the last few years.

Dunning 79
article thumbnail

How to Build Business Credit Speedily in 14 Painless Steps

Miles Anthony Smith

” Each of the 3 major business credit bureaus collects data and produces its own credit reports and will typically provide credit scores along with the reports they provide: Equifax Business Experian Business Dun & Bradstreet (D&B) Each of the credit bureaus uses different algorithms and presentation styles for its own scoring systems. Register with a Dun and Bradstreet to Get a D-U-N-S® Number D-U-N-S stands for “ Data Universal N umber ing System.”

article thumbnail

Federal Contracts Depend on Your Report Card

Women on Business

To do so, you must first enter a Marketing Partner Identification Number (MPIN) in your profile in the Central Contractor Registration (CCR) system ([link] If your company is already registered in CCR, you’ll be asked for your DUNS number (from Dun & Bradstreet) and Transaction Partner Identification Number (TPIN) when you update your contractor profile to include the past performance point of contact and MPIN.

Report 130
article thumbnail

Is Entrepreneurship Worth the Risk? [Infographic]

Women on Business

The infographic comes from Dun and Bradstreet Credibility Corp. A new year is just a couple of days away and with the start of a new year comes reflection and resolutions. If you’ve been thinking about entrepreneurship as your next career step but you’re not sure if it’s worth the risk, then the infographic below that made the rounds online a couple of months ago might help you make your decision.

Dunning 219
article thumbnail

The 5 Easiest Ways to Build Business Credit

Women on Business

Major business credit bureaus include Dun & Bradstreet, Experian and Equifax. Guest Post By: Meredith Wood, Community Manager (Learn more about Meredith at the end of this post). Cash flow is the lifeblood of any small business, and as any small business owner knows, it’s one of the hardest parts of a business to manage. However, if your company can build business credit, you will find yourself gaining more opportunities to access cash.

Dunning 157
article thumbnail

How to Accept Credit Cards at Your Small Business

Strategy Driven

In this case, you’ll need good dunning management in order to chase up any failed payments. In 2017, credit cards were used more than 40 billion times in the US alone. If you’re a business that doesn’t accept credit cards you’re missing out.

Dunning 65
article thumbnail

When the Leader Needs Help

Great Leadership By Dan

Through his experience of starting and selling First Research (a leader in sales intelligence) for $26 Million to Fortune 500 firm, Dun & Bradstreet, he’s learned firsthand the challenges and solutions at each stage of entrepreneurial growth. Guest post from Bobby Martin : There comes a time for every founder of a rapidly growing entrepreneurial business when you have to decide if you can be the one to both lead and manage into and through this growth stage.

IPO 140
article thumbnail

Looking For Leadership

N2Growth Blog

The idea that the "cream will rise to the top" is too often more than offset by the Dunning-Kruger effect; and the real leader's highmindedness will be viewed as a threat to the status quo.

article thumbnail

To Achieve a Major Goal, First Tackle a Few Small Ones

Harvard Business

A classic finding in the psychology literature is the Dunning-Kruger effect (named after David Dunning and Justin Kruger, who first described it): Poor performers in a domain are more prone to overestimate their ability than good performers. One of the difficulties with achieving great things is knowing how to get there. Every book you read was written by someone who completed a book. Every concert you attend involves musicians who can play well enough to be onstage.

Dunning 39
article thumbnail

People Who Think They’re Great Coaches Often Aren’t

Harvard Business

This phenomenon was described by two Cornell psychologists, David Dunning and Justin Kruger, who observed that for any given skill, incompetent people fail to recognize their own deficiencies and don’t recognize the skill in others. “I think I am a pretty good coach,” the executive across the desk said to us. Impressed with his positive attitude about himself, we asked, “How do you know?”

Dunning 35
article thumbnail

Leaders Aren’t Great at Judging How Inclusive They Are

Harvard Business

This phenomenon is not limited to inclusiveness — the Dunning-Kruger effect, for example, explains that unskilled people are particularly prone to thinking they are more skilled than they are. Joseph Clark/Getty Images. Many organizations today are making concerted efforts to become not only more demographically diverse but also more inclusive and welcoming of difference. The latter is much harder to measure than the former.

Dunning 29
article thumbnail

Do Startups Really Create Lots of Good Jobs?

Harvard Business

Furthermore, the amount of venture capital bears a zero correlation to the amount of startup activity, and is strongly negatively correlated with the presence of mid-market firms ($10 million to $1 billion), which according to a recent Dun and Bradstreet study have created over 90% of jobs since 2008. Eskimos have 50 words for snow. Humans only use 10% of our brains. We hear these types of “facts” all the time — but are they true?

Dunning 32
article thumbnail

Use Data to Fix the Small Business Lending Gap

Harvard Business

Some lenders – as well as the Small Business Administration, which provides a partial guarantee on some loans made by lenders – have also incorporated third-party credit scores like those produced by Dun & Bradstreet, which use propriety predictive models that contain a blend of personal and business data to better assess borrower risk. Access to credit is a key constraint for entrepreneurs.

article thumbnail

0507 | Denise Brosseau: Full Transcript

LDRLB

I think similarly with Zoe Dunning, that the person mentioned in the military, she was the only one that was allowed to speak as the only openly gay person in the military, so she had a community she was standing for. This is a full transcript of LDRLB episode 0507, an interview with Denise Brosseau. DAVID: So who are you, and what do you do? DENISE: My name is Denise Brosseau, and what I specialize in is helping leaders become thought leaders. What do I mean by that?

Dunning 69
article thumbnail

Don't Divest Just Because the Economy Is Rotten

Harvard Business Review

Of course, there is nothing inherently wrong with divestitures (in fact, my company, Dun & Bradstreet Credibility Corp., Stibel is Chairman and CEO of Dun & Bradstreet Credibility Corp. The latest trend in M&A these days is divestitures: larger companies selling off pieces of their business. This trend is nothing more than a normal cycle, but it is critically important to understand.

Dunning 12
article thumbnail

Here's What the Internet Is Up To

Harvard Business Review

People are OK at assessing others but really bad at seeing themselves in their own unvarnished, self-centered, sometimes ethically challenged glory, as psychologist David Dunning writes (Robert Stephen Kaplan says we don''t know our own strengths either ). What we presume about other people’s behaviour and futures is likely a valuable indicator of what awaits us in the same situation," Dunning says. Mobile in China and Collecting Your Fitness Data.

article thumbnail

The Best Leaders Allow Themselves to Be Persuaded

Harvard Business Review

As Cornell psychologist David Dunning says, “The road to self-insight runs through other people.” When we think of great leaders, certain characteristics come to mind: They have confidence in their abilities and conviction in their beliefs. They “trust their gut,” “stay the course,” and “prove others wrong.” ” They aren’t “pushovers,” and they certainly don’t “flip-flop.”

Dunning 10
article thumbnail

“Leadership Qualities” vs. Competence: Which Matters More?

Harvard Business Review

David Dunning and Justin Kruger at Cornell have great research showing that the least competent people often end up in charge because they’re overconfident about their own abilities.).

Dunning 12
article thumbnail

Pig Wings: Creating Demand in a New Category

Harvard Business Review

So Farmland has a multi-pronged, local pig wing strategy by partnering with Kansas City venues (including sporting arenas like the Sprint Center, high-end gastropubs like Gram and Dun, and more casual chains that specialize in chicken wings). Americans love chicken wings. Last year they ate three billion pounds of the sauce-covered poultry products. Buffalo Wild Wings, a Minneapolis-based restaurant chain that specializes in wings, has a market cap in excess of $1 billion.

Dunning 13
article thumbnail

Use Data to Fix the Small Business Lending Gap

Harvard Business Review

Some lenders – as well as the Small Business Administration, which provides a partial guarantee on some loans made by lenders – have also incorporated third-party credit scores like those produced by Dun & Bradstreet, which use propriety predictive models that contain a blend of personal and business data to better assess borrower risk. Access to credit is a key constraint for entrepreneurs.

article thumbnail

Courtside Seats to the Best (And Worst) C-Suites

Harvard Business Review

Sara Mathew, the Chairman and CEO of Dun & Bradstreet confronted this realization head on after she became CEO and found herself unnecessarily in the middle of too many decisions. As a management consultant, I often have a courtside seat to the senior team discussions of many companies. Sometimes we are presenting, sometimes the client is presenting, and sometimes we are just bystanders. I've found that I learn a lot by watching the meeting dynamics.

article thumbnail

Let's Abolish Self-Appraisal

Harvard Business Review

Further, in their article "Unskilled and Unaware of It," Cornell University researchers Justin Kruger and David Dunning report that those who are incompetent performers are also incapable of assessing the difference between good and bad performance. Asking an employee to write a self-appraisal using the company's appraisal form is a common performance management practice. It's a deceptively attractive technique.

Dunning 13
article thumbnail

Is How You Deliver Feedback Doing More Harm than Good?

Harvard Business Review

As the famous Dunning-Krueger effect demonstrates, the less competent people are, the less self-aware they are, so poor performers are particularly likely to benefit from a reality check. Feedback is key to improving performance. And yet when feedback sessions are poorly delivered, they harm employee engagement and productivity levels.

Dunning 10
article thumbnail

Talking to Computers, Not Just Through Computers

Harvard Business Review

Stibel is Chairman and CEO of Dun & Bradstreet Credibility Corp. [For more, visit the Communication Insight Center.]. The idea that new technology transforms the way we communicate is not a new one — telephones, e-mails, text messages and tweets have all brought changes to how we express ourselves, how we gather information about others, even to how we think. We already talk through technology; inevitably, we'll be talking to technology.

Dunning 12
article thumbnail

What Groupon and LivingSocial Cannot Offer

Harvard Business Review

Stibel is Chairman and CEO of Dun & Bradstreet Credibility Corp. Last month, Amazon invested $175 million in the number two online coupon site LivingSocial. True to form, Amazon is already using the platform to create enormous buzz: last week, they announced a coupon : $10 for a $20 Amazon gift certificate. Within hours, the offer generated massive interest, giving LivingSocial one of their biggest growth days and selling over $10 million in Amazon gift cards ( over 1.3

Dunning 12
article thumbnail

C'mon, IT Leaders. Take a Chance!

Harvard Business Review

Dun and Bradstreet , known for their insight on businesses, went a notch ahead when they launched data-as-a-service. Even more impressively, their spin out Dun & Bradstreet Credibility Corp. Businesses mostly seek to avoid risk. Leaders equate risk with potential failure, so organizations have morphed into hierarchical, fixed systems to constrain variability within an acceptable range that has become progressively narrower.

article thumbnail

The Online Ad Scams Every Marketer Should Watch Out For

Harvard Business Review

In 2008 indictments in San Francisco, Shawn Hogan and Brian Dunning were charged with wire fraud for using these methods to claim more than $20 million from eBay. Disclosure: I advise eBay on certain aspects of affiliate marketing fraud, and litigation records indicate that I uncovered Hogan and Dunning’s activities.). HBR STAFF. Imagine you run a retail store and hire a leafleteer to distribute handbills to attract new customers.

article thumbnail

How to Manage Biased People

Harvard Business Review

Yet, the workforce that Johnson inherited at JC Penney seemed no less guilty of having their own mental hang-ups , including: defense-attribution bias (for failing to recognize that JC Penney was a sinking ship long before Johnson arrived), Dunning-Kruger effect (for failing to see their roles in making that ship sink), and status-quo bias (for refusing to acknowledge that change was needed).