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6 Silent Productivity and Profitability Pitfalls, part 6 of 7

Strategy Driven

We should be encouraging our teams to approach every area of the business innovatively – including customer service, processes, organizational design, marketing, and leadership. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. In the new business world, innovation should not be restricted to product development.

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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

They create value not by making things but by designing what gets made, determining markets for products, and generating consistent customer satisfaction. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The value generators in today’s economy are no longer factory workers but what we call coordination workers. About the Author.

Ohno 50
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Why Your Customers Hate You and How to Fix It

Skip Prichard

And even when we’re connected, we’re often dazed and confused: with more than six billion smartphones projected worldwide by 2020, we’ve succeeded in creating an environment in which we and our employees can, if we want, work 24/7, checking our phones as many as 150 times per day. No wonder we have skills shortages!

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